Return/Cancellation

  • All sales at Chota Pakoda store are final.

  • Cat Trees that are big come in separate packages

  • Cat Wall Mounts come with wall screws, you will need local carpenter to install them, we don't do the installation

  • We make on order and we incorporate your customizations therefore order cancellation is not possible

  • Transit time provided at the time of order placement is just an estimate and we are not liable for delays by our shipping partner. Any shipping delay will not result in any sort of order cancellation

  • we will bear the expenses for any damage incurred to your product during Shipping.

  • Chota Pakoda will reproduce your order if we verify that we made an error and were notified within 48 hour of delivery.

  • If an order of Moon Wallmount has been placed for shipping location other than Mumbai and Pune Suburbs then customer is at fault. Moon Wallmount description clearly mentions that it is only available for Pune and Mumbai area. Customer has to  choose another product/products of equal value and we will ship the later chosen product/products. NO REFUND WILL BE ISSUED IN ANY CIRCUMSTANCES

  • In current COVID crisis shipping will take longer than expected and we are not liable for any such delay

  • Cancellation is possible only if there is duplication of an order due to system.